Shipping


Free worldwide shipping for orders over AU$100 (US$80/EUR70/GBP60).

Orders are shipped on the next business day using DHL - see below for delivery options to your destination. Please refer to our Returns Policy for return shipping arrangements.

 

AUSTRALIA

Free shipping on orders over AU$100, and all other orders at a AU$10 flat rate. Orders are despatched on the next business day and delivered within 2 business days. Despatches can be tracked through DHL Express or Australia Post by entering the tracking number that you received from us.

If no one is available at the delivery address to receive the goods a card will be left with details for re-delivery and/or collection.
 

EUROPE

All orders are despatched on the next business day. At checkout, you'll have a choice between:

  • Express shipping with DHL Express at a flat rate of EUR20/GBP18, delivery within 3-4 business days. Express orders can be tracked through DHL Express by entering the tracking number that you received from us.
  • Free shipping with DHL eCommerce for orders over EUR70/GBP60, delivery within 7-12 business days. All other orders at a flat rate of EUR10/GBP10. Orders can be tracked through DHL by entering the tracking number that you received from us.

If no one is available at the delivery address to receive or sign for the goods a card will be left with details for re-delivery and/or collection.
 

UNITED STATES

All orders are despatched on the next business day. At checkout, you'll have a choice between:

  • Express shipping with DHL Express at a flat rate of US$25, delivery within 3-4 business days. Express orders can be tracked through DHL Express by entering the tracking number that you received from us.
  • Free shipping with DHL eCommerce for orders over US$75, delivery within 7-12 business days. All other orders at a flat rate of US$12. Orders can be tracked through DHL by entering the tracking number that you received from us.

If no one is available at the delivery address to receive or sign for the goods a card will be left with details for re-delivery and/or collection.
 

REST OF THE WORLD

All orders are despatched on the next business day. At checkout, you'll have a choice between:

  • Express shipping with DHL Express at a flat rate of AU$30 to AU$50 depending on your destination; final amount will be confirmed during checkout upon entering your shipping address. Delivery within 3-4 business days. Express orders can be tracked through DHL Express by entering the tracking number that you received from us.
  • Free shipping with DHL eCommerce for orders over AU$100, delivery within 7-12 business days. All other orders at a flat rate of AU$15. Orders can be tracked through DHL by entering the tracking number that you received from us.

If no one is available at the delivery address to receive or sign for the goods a card will be left with details for re-delivery and/or collection.
 

DUTIES & TAXES

Please be aware that you may be charged additional customs fees, tariffs and taxes. These fees vary widely by country and unfortunately we have no control over such fees. As such they are the responsibility of the customer. Please refer to your country's local customs authority website for the latest updates on Value Added Tax (VAT) rates, customs tariffs and other fees.